SPLASH INTERNET Business PLANS
Our range of Business plans caters for businesses requiring customised setup and priority support.
We recommend our business service to anyone who relies heavily on the internet connection to run their business.
WHAT IS INCLUDED IN A BUSINESS INTERNET PLAN:
Priority Support: 24/7 (2 Hour Service Level Agreement, 30 minutes during business hours)
IP: Static /32
Routing: Priority
Security: Encryption, DDOS protection / mitigation
Equipment: All equipment installed by Splash Internet remains the property of Splash Internet. This includes a wireless router that is set up and configured.
Contract: None - Services are billed one month in advance, and a 14-day cancellation policy applies
Business Connections also include the following:
Assessment and setup of connection customised to meet your network requirements will differ for each business depending on what they require.
PPPOE hand-off configuration of our router if needed.
We assist with routing for things such as emails if needed - Remember that each setup is different, and what will be required at each connection will vary. We may need to contact your Technical support representative to work with any custom setups you have onsite for the Local Area Network.
HOW IS THIS DIFFERENT FROM A HOME INTERNET PLAN?
With home internet services, we are responsible for your service up to the router. Any of your devices and Local Area Network setup are the customer's responsibility. Outages are always taken seriously and will be attended to as soon as possible, but home plans don't come with priority support as business-grade services will always take priority.
Please see below the details of our standard Business PlanS:
| Plan | Data Included | Bandwidth Speeds MBPS (up to) | Price per/month |
|---|---|---|---|
| Small Business | Unlimited | 100/30 Mbps | $110.00 |
| Business | Unlimited | 100/100 Mbps | $165.00 |
Depending on your business's needs, there is a one-off installation/setup fee between $250.00 - $350.00. (We can provide a fixed quote of setup costs once this is determined).
Our equipment is rent-free while you have a valid subscription with us.
All equipment installed remains the property of Splash Internet (router and antenna) unless this is something you have purchased from us, such as a VOIP Phone.
The Business Installation usually takes about 1.5 - 2.5 hours to complete but does vary based on the complexity and requirements.
Splash Internet will install, configure and test the equipment to ensure the service is working and ready to use before leaving.
WHAT IF YOU REQUIRE MORE BANDWIDTH THAN THE STANDARD BUSINESS PLAN LISTED ABOVE?
Don't worry. We have you covered.
Splash Internet will provide fully customised quotes based on your individual business needs.
Please get in touch with our office via email at support@splashinternet.com.au or call 02 6100 4600, and one of our friendly staff members can arrange for a business assessment.
How do I get Splash Internet connected to my business?
Having Splash Internet installed at your business is a quick and easy process.
Contact us at (02) 6100 4600 or fill in our service enquiry form at http://splashsupport.com.au/custenquiry.php.
Firstly, we must verify that the service is available at your address. Once confirmed, we can arrange a suitable date and time for an onsite business assessment.