Splash Internet Pty Ltd
Critical Information Summary
Splash Internet Casual Internet Plans
Information About This Service:
The Service:
Splash Casual Internet offers high-speed Wireless Internet access on causal plans allowing you to purchase the data you need.
Mandatory Components:
You will require WIFI enabled devices to connect to the service and be inside our coverage area.
Minimum term:
All our casual plans are non-contractual. You simply purchase the data plan you require.
Important Conditions:
Please go to our website www.splashinternet.com.au or call us on (02) 6100 4600 or (02) 6495 0808 to establish if the service is available in your locations. The advertised speeds are based on a theoretical maximum. Broadband speeds test may vary. Factors including: Interference, Signal Strength. Network congestion, the server running the speed test application & the device performing the speed test can affect broadband speed.
Information About Pricing
| Plan | Data Included | Speeds kbps (up to) | Devices | Slowed to kbps | Price |
|---|---|---|---|---|---|
| 24 Hours | 1000MB | 20000/1000 | X5 | 128/128KBPS | $10.00 ($10.00 per/GB) |
| 7 Days | 3000MB | 20000/1000 | X5 | 128/128KBPS | $20.00 ($6.66 per/GB) |
| 14 Days | 6000MB | 20000/1000 | X5 | 128/128KBPS | $35.00 ($5.83 per/GB) |
| 7 Days Unlimited | Unlimited | 20000/1000 | X2 | N/A | $40.00 |
| 14 Days Unlimited | Unlimited | 20000/1000 | X2 | N/A | $60.00 |
| 28 Days Unlimited | Unlimited | 20000/1000 | X2 | N/A | $80.00 |
| Plan | Data Included | Speeds kbps (up to) | Devices | Slowed to kbps | Price |
|---|---|---|---|---|---|
| 7 Days Unlimited Download - 5GB Upload | Unlimited | 20000/5000 | X2 | Uploads slowed to 1000kbps | $60.00 |
| 14 Days Unlimited Download - 15GB Upload | Unlimited | 20000/5000 | X2 | Uploads slowed to 1000kbps | $90.00 |
| 28 Days Unlimited Download - 30GB Upload | Unlimited | 20000/5000 | X2 | Uploads slowed to 1000kbps | $110.00 |
| 28 Days Unlimited Download - 50GB Upload | Unlimited | 20000/10000 | X2 | Uploads slowed to 1000kbps | $140.00 |
Other Information
Usage information:
You can monitor your usage by visiting http://accounts.splashinternet.org/radiusmanager/user.php or by calling us on (02) 6100 4600 or (02) 6495 0808.
Enquires, Feedback & Complaints:
We are committed to providing you with an excellent service. Please contact us by phone (02) 6100 4600 or (02) 6495 0808 or by email at support@splashinternet.com.au with any questions, feedback or complaints.
Telecommunications Industry Ombudsman:
We encourage you to always contact us first if you experience any problems or are unhappy with our service. We will do our best to solve your problem during our first contact.
You can contact the TIO as follows:
Phone: 1800 062 058
Fax: 1800 630 614
Online: http://www.tio.com.au/making-a-complaint